This high-quality reference book describes on 320 pages the modern patient-orientated service practice and also provides thought-provoking ideas about optimizing practice procedures. The author Henning Wulfes, a long-standing employee of BEGO and former head of the BEGO academia • dental, also managed to compile relevant suggestions for the whole practice team. But not only dental practices benefit from the book. Most of the topics can be transferred to the occupational routine in dental laboratories as well.

As the author is a master dental technician, a special focus of the book of course is the prosthetics. Dedicated dental technicians are indispensable for the success of a practice, as complex restorations mostly are a significant challenge and demand a good teamwork. For that reason one of the central points in the book is focusing on the cooperative partnership with a competent dental laboratory.

Those who would like to get some reading for the holiday season should order the book at their local BEGO dealer. The book is available in German (REF 88910), English (REF 88911), Spanish (REF 88913) and Russian (REF 88912).