BEGO Customer Support
| User Support (for technical enquiries) | |
|---|---|
| Service hours Mon.–Thurs. 8:00 am – 6:00 pm Friday 8:00 am – 5:00 pm | Service hours Mon.–Thurs. 8:00 am – 5:00 pm Friday 8:00 am – 4:00 pm |
| Contact Telephone: +49 421 2028-200 Email: cadcam@bego.com | Contact Telephone: North Europe +49 421 2028-340 West Europe +49 421 2028-223 South Europe +49 421 2028-249 East Europe +49 421 2028-232 Fax: 0800 23 46 46 5 Email: order.lab@bego.com |
| Delivery periods following transmission of data (when order received by 2 p.m.)* |
|---|
| Customized one-piece abutments | 2 workdays |
| Screw-retained bridges and bar restorations made of Wirobond® and BEGO Titan | 4 workdays |
| Crowns and bridges | 2 workdays |
| Milled occlusal splint | 2 workdays |
| Models (if the order is received by 2 p.m.) | 4 workdays |
| SLM partial denture | 2 workdays |
| Returns |
|---|
| If you are not satisfied with the goods you receive, please return them to the following address with a completed complaints form**: BEGO Medical GmbH User Support Wilhelm-Herbst-Str. 1 28359 Bremen, Germany |
Remote-Support-Tools
* The specified delivery terms refer to workdays – weekends and national holidays are not included.
** The complaints form can be found in the BEGO download centre.